Legal notices

Overview

You are currently connected to the "www.hotel-le-maxime.com" website, published by:

SAS GRAND HOTEL
2 QUAI DE LA MARINE - 89000 AUXERRE
Phone: +33 (0)3 86 52 14 19
Email: contact@hotel-lemaxime.com
RCS: Auxerre B 977 768 068
VAT: FR63977768068
Professional liability insurance: AXA France IARD
Share capital: 5 000,00 €
Publication: Franck Zheng

Consumer Mediation:

In the event that you do not receive a satisfactory response to your complaint, within a maximum period of 60 days from the date of written notification, you may, if you so wish, refer the matter to the Médiateur du Commerce Coopératif et Associé – FCA (an Alternative Dispute Resolution body approved by the European Commission) – 77, rue de Lourmel, 75015 Paris, France, or submit your request online via the website https://www.mcca-mediation.fr, where you can consult the Charter for Mediation in Cooperative and Associated Trade and access the complaint form available at the following link: https://www.mcca-mediation.fr/recours-au-mediateur-de-la-consommation.

European Online Dispute Resolution Platform:

In accordance with Regulation (EU) No. 524/2013, the European Commission provides an Online Dispute Resolution (ODR) platform available at: https://ec.europa.eu/consumers/odr

Hosting:

Juliana Web créateur
PIBS 2 - Le Radium
8 rue Pierre et Marie Curie - 56000 Vannes

The publisher undertakes to observe all the laws related to setting up and maintaining a website.

Personal Data Protection

The information collected through the forms available on the website is processed for the purpose of responding to user requests, managing reservations, maintaining customer relationships, and, where applicable, sending commercial information.

The data that may be collected includes, but is not limited to:

First and last name
Email address
Telephone number
Reservation information
Any information voluntarily provided through the website forms

Personal data is retained only for the period strictly necessary to fulfill these purposes and in accordance with applicable legal requirements.
The data is intended solely for authorized personnel of the establishment and, where applicable, technical service providers involved in website management or reservation services.

Your rights:

In accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and the amended French Data Protection Act, you have the following rights:

Right of access
Right to rectification
Right to erasure
Right to object
Right to restriction of processing
Right to data portability
Right to provide instructions regarding the handling of your personal data after your death

You may exercise these rights at any time by contacting:

Email : contact@hotel-lemaxime.com

Proof of identity may be requested where there is reasonable doubt concerning the identity of the applicant.
If you believe that your rights have not been respected, you may lodge a complaint with:

CNIL – Commission Nationale de l'Informatique et des Libertés
3 Place de Fontenoy – TSA 80715
75334 PARIS CEDEX 07
www.cnil.fr

Telephone Marketing Opt-Out:

In accordance with Article L.223-2 of the French Consumer Code, consumers who do not wish to receive unsolicited telephone marketing calls may register free of charge on the national opt-out list available at: www.bloctel.gouv.fr.

Liability

The publisher makes every effort to ensure that the information published on this website is accurate and up to date.
However, no guarantee is given regarding the accuracy, precision, or completeness of the information provided.
Users acknowledge that they use the information available on this website at their own risk.

Technical information

This website uses cookies and similar tracking technologies to ensure its proper functioning, measure audience statistics, and improve the user experience.
During your first visit, a cookie banner allows you to accept, reject, or customize the use of non-essential cookies.
You may modify your preferences at any time through the cookie management tool available on the website.

Please note that the confidentiality of communications over the Internet cannot be guaranteed. It is the responsibility of each Internet user to take all appropriate measures to protect their own data and/or software from potential viruses circulating on the Internet.

Hypertext links

The creation of hyperlinks to "www.hotel-le-maxime.com" is subject to the prior approval of the Publishing Director.
Hyperlinks directing users from "www.hotel-le-maxime.com to other websites shall under no circumstances engage the liability of GRAND HOTEL.

Copyright

Any reproduction, representation, modification, publication, or adaptation of part or all of the content of the website, in any form whatsoever, is prohibited, and constitutes and infringement without the permission of the Publications Manager prior to use.

Photo Credits

© Adeline Dupre Photographe
© Office de Tourisme d'Auxerre et de l'Auxerrois
© Alain Doire – Bourgogne-Franche-Comté Tourisme
© Remarkable France – Atout France – Ooshot / @WorldElse
© Titouan Rimbault
© Alain DOIRE – BFC Tourisme
© DEMOLY Catherine – BFC Tourisme

Governing Law

These legal notices are governed by French law.
Any dispute relating to the use of this website shall be subject to the exclusive jurisdiction of the competent French courts.